Frequently asked questions

An adult ticket is £15.00, child ticket (5-15) £10.50 and a family ticket (up to 5 people, 2 adults maximum) is £49.o0. All tickets can be used for return visits for one year.

Our Historic Winchester Super Explorer ticket is £21.50 for an adult, Child Ticket (5-15) £15.00, Concession £19.25 and a family ticket is just £69.50. All tickets can be used for return visits for one year.

10% off admission when booking online!

Our Historic Winchester Super Explorer ticket will not only grant you entry to 878 AD and our app 878 AD: Winchester Revealed but also to Winchester City Museum and The Great Hall with Westgate Museum.

Winchester City Museum Is Located in the heart of the city and tells the story of England’s ancient capital, the seat of Alfred the Great. Opening times may vary, please visit here for more info.

Built by William the Conqueror, Winchester Castle was the seat of power of medieval monarchs. The Great Hall, one of the finest medieval halls in England, and the Westgate, which served as the castle’s primary defence, are now the sole survivors of this once magnificent historical site.

Opening times may vary, please visit here for more info.

A family ticket is valid for up to five people, including a maximum of two adults.

If you would like to come back to 878 AD you will still need to book a day and time to visit.

Please make sure you use the email address you originally booked with and select our ‘current ticket holder’ option(s) when adding tickets to your basket.

Our booking system will check your account for any valid pay once, visit all year tickets. You will not be charged on completion of your booking.

Please note that you will not be able to book a repeat visit until after your first booking with us has taken place.

Also valid on our Trio tickets.

We operate a strict policy of no refunds or exchanges for tickets bought either online or in our venue unless a session is cancelled.

Find out more in our Terms & Conditions.

Yes, Museums Association members visit free.

Yes, during term times we off a KS2 tailored programme offering a unique, educational experience that enables pupils to discover all about the Anglo-Saxon times through immersive learning. Click here for further details.

Not all phones are compatible with the app. Apple devices requires iOS 11.0 or later and we recommend iPhones should be series 7 or later.  Android devices require the Google Augmented Reality framework as well as GPS. 86% of android devices support this technology however, some android phones and those older than approx. three years are unlikely to have these features. Google will automatically detect these device capabilities and will allow you to download the app if your smartphone is compatible.

If you have an android device, you can check its compatibility by logging in to your google account and visiting (https://play.google.com/store/apps/details?id=com.HCT.WinchesterRevealed). If you are invited to install the app, you’re good to go!

We have a limited number of loan devices available if your phone is incompatible, please speak to a member of the team to find out more.

The 878 AD experience works in two seamless parts. Your journey will start at our attraction, 878 AD, in The Brooks Shopping Centre.

Once you have completed your visit, you will step into the streets of Winchester with our augmented reality app 878 AD: Winchester Revealed, to explore King Alfred’s legacy, completing challenges, playing games and solving puzzles along the way.

Your ticket allows you access to both the attraction and the app. You can return to the attraction, or use your app, as many times as you like for a whole year from the date of your first visit.

As this app uses the latest augmented reality technology, it can consume battery at a slightly higher rate than other apps. To preserve battery, be sure to return to the map when you finish each scene or put your device to sleep. The app will remember your progress through the experience and detect your location as soon as you re-open it.

The app tour takes approximately 90 minutes to complete and covers a distance of 2.4km.

878 AD: Winchester Revealed is best enjoyed with sound on, you may wish to bring headphones with you.

As the app uses the latest augmented reality technology, it is best enjoyed during daylight and is not suitable for use in the dark.

878 AD is located on the upper floor of The Brooks Shopping Centre, Winchester, Hampshire, SO23 8QY.

The second part of the experience is a self-guided augmented reality experience through the heart of Winchester.

Please visit our Plan your visit page to find out more about how to find us.

Winchester Park and Ride has multiple parking sites across the city, with a stop just a short walking distance to the venue. Find out more on Winchester City Council’s website. Parking is available in the Brooks Shopping Centre’s car park and at car parks throughout the city. Please note that the Brooks Shopping Centre car park is open until 6:30pm Monday – Saturday and 5:30pm on Sundays.

Find out more here.

878 AD is appropriate for all the family to enjoy.

Yes, there is a gift shop on site which offers a fantastic array of merchandise for all to enjoy.

Please note that 878 AD is a cash free venue. We only take cards so please make sure that you have one with you.

878 AD is a cash free venue. We will only be taking card so please make sure that you have one with you.

We do not sell refreshments or snacks on site, however there are plenty of wonderful places for food and drink very close by.

There are public toilets available for use within The Brooks Shopping Centre. If you need to exit while you are in the experience, do let our staff know so they can let you back in when you return.

The Brooks’ toilets are open from 7:30am – 5:30pm from Monday – Saturday and from 10:00am – 4:00pm on Sundays and Bank Holidays.

Our venue is fully accessible for wheelchairs – 878 AD is on one floor which is accessible via The Brooks’ lifts. Assistance dogs are welcome within our venue.

Please note that 878 AD contains multi-sensory elements, including sounds, dimmed lighting and flashing imagery.

Clearly identified assistance dogs are welcome at 878 AD.

The second part of the experience is self-led and takes place outdoors throughout Winchester’s city centre, where all dogs are welcome.

Yes, we have free WiFi at 878 AD.

The Battle of Edington took place in May 878, when King Alfred the Great, with his army from Wessex, defeated the Vikings led by the Dane Guthrum. It is important because it resulted in maintaining Anglo-Saxon independence from the Danes who had conquered East Anglia, Mercia and Northumbria.

Not at all! The experience has been designed to be understood and enjoyed by those who don’t know anything about Anglo-Saxon Winchester.